DSCLS202A Client Casework: Providing Emergency Assistance (CAC/CAS Overview): This course teaches you how interview disaster clients, open a case file, make referrals to other agencies and write vouchers to meet emergency needs (lodging, food, clothing, medical) of families affected by disaster. You’ll also learn valuable listening skills and how to empathize with the concerns of disaster victims as you guide them through the recovery process. In addition you will get a brief overview and demonstration of the use of the Client Assistance Card (CAC) and how to input disaster cases into the Client Assistance System (CAS). Prerequisites: Introduction to Disaster.