| Our Commitment
to Privacy The
American Red Cross respects the privacy of every visitor to our
website. Your privacy is a priority, and we go to great lengths
to protect it. This Internet Site Privacy Policy explains our
online information practices. This Policy may be changed or
updated from time to time. By visiting the Red Cross at
www.redcross.org, you accept
the practices described in this Policy.
Data Collection
Through our website, we offer
convenient online access to our services and communicate with
you about important opportunities and events. We will not
collect personal information from you when you visit our website
unless you provide the information to us voluntarily and
knowingly.
- Registering for a
class or special event: When you register online
for a class or special event, we may ask for your name and
contact information. Depending upon the activity, we may
also collect payment information (such as standard credit
card data) and date of birth.
- Applying to work at
the American Red Cross as a volunteer or employee:
When you apply online to be a Red Cross volunteer, we will
ask you for your name, contact information and date of
birth. We may ask for other data as well, depending on the
volunteer activity. When you apply to be a Red Cross
employee, we ask for a variety of types of data that are
typical for employment applications, and we may ask for your
résumé.
- Making an
appointment to donate blood: When you make an
online appointment to donate blood, we will ask for your
name, contact information, date of birth and blood type.
- Making a financial
contribution: When you make a financial
contribution online, we collect your name, contact
information and standard credit card data.
How We Use Cookies
We send “cookies” to your
computer and use other technologies to enhance your online
experience. A “cookie” can be either permanent (i.e., it remains
on your computer until you delete it) or temporary (i.e., it
lasts only until you close your browser). A “cookie” is a small
text file that helps us recognize repeat visitors, facilitate
the visitor’s ongoing access to and use of the site, and track
usage behavior and compile aggregate data that can lead to
website improvements. If you do not want information collected
through the use of cookies, you can deny or accept the cookie
feature using a simple procedure available in most browsers. If
you block cookies, however, you may lose some website
functionality.
Is My Credit Card
Information Secure?
We use a variety of safeguards to
protect the security of your credit card transactions. We use
technologies and processes such as encryption, access controls,
network firewalls, physical security and other measures. These
measures make it extremely difficult for anyone to intercept the
credit card information you send to us. When we work with other
companies to process credit card transactions, those companies
also use encryption and other security measures.
You can make financial contributions online, by mail, by calling
1-800-HELP-NOW, or by contacting
your local Red Cross chapter.
Is My Personal
Information Secure?
We use the same security measures
and industry-standard security protocols for online scheduling
of blood donations as we do for credit card transactions.
You can also schedule a blood
donation by calling 1-800-GIVE-LIFE or contacting your local Red
Cross Blood Services Region.
How We Use Your
Information
The American Red Cross will not
sell, trade, or share personal information about our financial
donors with anyone else, nor will we send mailings to our
financial donors on behalf of other organizations, unless a
donor has given us specific permission to do so.
If you provide the Red Cross with
personal information when you visit our website, we may use the
information in our programs and activities. We may enter your
name into one of our databases so we can contact you to obtain
your input, provide information about our programs and events,
or request contributions.
On occasion, the Red Cross may
share information about you with vendors and service providers
that assist us with our activities and programs. These vendors
and service providers help us with functions such as fulfilling
orders, managing data and processing donations. In addition, we
make disclosures as required by law.
We Care About Doing it
Right
The American Red Cross is
committed to accuracy and precision in processing your
contribution information. We employ a variety of error-checking
procedures, and our systems are subject to independent external
and internal audits to ensure the privacy, security and accurate
processing of your information.
If you need to contact us to
review your information or make corrections, please use
this form.
Note to Parents on Our
Privacy Policy
The American Red Cross welcomes
children to learn more about our organization and, where
appropriate, find opportunities to serve their communities
through Red Cross training programs and volunteer activities.
However, we encourage children to do this only with their
parents’ knowledge and supervision. For this reason, the Red
Cross follows the guidelines for interactive electronic media
published by the Children’s Advertising Review Unit of the
Better Business Bureau.
Questions
If you have questions about this
Privacy Policy, you may send us an email at
PrivacyOfficer@usa.redcross.org
or write to—
American Red Cross
Office of the General Counsel
2025 E Street NW
Washington D.C. 20006
Attention: Privacy Officer
Revised September 2011 |
